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What should I do if I cannot find my course in Canvas?

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462 views   |   2   Tags:    Students Shasta College Admissions and Records Technical Support

 

You will only be able to see courses in which you are enrolled when you log into Canvas. If you received an enrollment verification when you enrolled, indicating that your course is in Canvas and it is not accessible, please contact your instructor and let them know you cannot see the course. If you do not remember the instructor’s name, check the MyShasta course schedule. Also, verify your course schedule in MyShasta and make sure you are enrolled in the course. If you do not see the course listed in MyShasta, contact the Shasta College Office of Admissions and Records; there may be a confusion with your enrollment status.

If the course is already concluded, the course will appear in the course history in the All Courses menu. If the course does not display in the All Courses menu under "Past Courses" the teacher has effectively "hidden" the course from student view: this is a feature that only the faculty control. If you have any concerns regarding course availability in Canvas after they have concluded, your best resource will be to reach out to your instructor for that course.

Student Success Center
Walk-In Assistance available 
Location: Redding Main Campus,  Administration Building 100, Room 102
Hours: Monday - Friday 8:00 AM -5:00 PM
Website: Click here to go the Student Success Center Website


In Red Bluff:
Walk-In Assistance available
Tehama Campus, 770 Diamond Avenue, Red Bluff, CA 96080
Hours: Monday - Thursday: 8:00 AM - 9:00 PM
            Friday: 8:00 AM - 4:00 PM
Phone: (530) 529-8980
Email: Tehama@shastacollege.edu


In Weaverville:
Walk-In Assistance available
Trinity Campus, 30 Arbuckle Court, Weaverville, CA 96093
Office Hours: Monday/Wednesday: 10:00 AM - 8:00 PM
                        Tuesday/Thursday: 11:00 AM - 9:00 PM
                        Friday: 9:00 AM - 1:00 PM
Phone: (530) 623-2231
Email: trinity@shastacollege.edu


In Burney:
Walk-In Assistance available
Intermountain Campus, 37581 Mountain View Road, Burney, CA 96013
Office Hours: Monday/Wednesday: 10:00AM - 8:00PM
                        Tuesday/Thursday: 11:00 AM - 9:00 PM
                        Friday 9:00 AM - 1:00 PM
Phone: (530) 335-2311
Email: Intermountain@shastacollege.edu